most of alllistened when i asked for help in changing my policy thankyou to lady who did so

quality service and helpfulness

Excellent service. Scooter needed repair. It had been driven into a kerb. I asked in ableworld what was the best way to get it repaired. As we had insurance, they phoned the insurer who called me that afternoon to arrange collection. They Mended the damage and returned the repaired scooter. No issues at all

Very nice company to deal with friendly staff who can answer any questions you may have. Insured my mobility scooter with them at a very good rate and cover

Very efficient and friendly. Im already a customer anyway so still happy.

The service of support is excellent and helpful

The experience in the shop was of great professional people helping us to the full many thanks

Have insured my mobility scooter with Mark Bates for some years now. The staff are always helpful and the premium not exorbitant.

Very easy to use. Excellent pricing. I have recommended to others.

Lady on phone was very nice gave nice and clear information

Polite prmpt and efficient

Rapid response and clear human voice answers to questions. Grev Beale

A company I have trusted for many years. A phone line that you can speak to a person very quickly who will help you enormously with anything you need to ask and will call you back. I’ve had a questions and they have been answered immediately and simply. They have also offered me other services these I have found exceptional.

Very good explanation

The lady at on the phone was friendly helpful and polite

Good communication. Thanks for arranging the cover and for ensuring it is renewed on time every year.

Delay in CareCo telling MB that my powerchair had been delivered. CareCo asked me to contact MB direct. MB had no knowledge of my insurance, gave me immediate cover, free, for a month while they checked the situation. Later the same day I had details of my 'free' insurance and starting immediately after the month my two year policy started, Effectively I have an extra month for free. First class customer service from MB, not so sure about CareCo. Thoroughly recommend MB at this point in my experience.

Straight forward. Easy to deal with. Payment and service great.

Friendly helpful staff.

Excellent service and good value