Have insured my mobility scooter with Mark Bates for some years now. The staff are always helpful and the premium not exorbitant.

Very easy to use. Excellent pricing. I have recommended to others.

Lady on phone was very nice gave nice and clear information

Polite prmpt and efficient

Rapid response and clear human voice answers to questions. Grev Beale

A company I have trusted for many years. A phone line that you can speak to a person very quickly who will help you enormously with anything you need to ask and will call you back. I’ve had a questions and they have been answered immediately and simply. They have also offered me other services these I have found exceptional.

Very good explanation

The lady at on the phone was friendly helpful and polite

Good communication. Thanks for arranging the cover and for ensuring it is renewed on time every year.

Delay in CareCo telling MB that my powerchair had been delivered. CareCo asked me to contact MB direct. MB had no knowledge of my insurance, gave me immediate cover, free, for a month while they checked the situation. Later the same day I had details of my 'free' insurance and starting immediately after the month my two year policy started, Effectively I have an extra month for free. First class customer service from MB, not so sure about CareCo. Thoroughly recommend MB at this point in my experience.

Straight forward. Easy to deal with. Payment and service great.

Friendly helpful staff.

Excellent service and good value

Amazing compact to work with my business has been supported since day one when we opened. I only have to pick up the phone Adrian is a constant support when any issues arise. I also find the service offered to my customers is exceptional and I would not recommend any other company

You explained everything to me and polite your customer service is very helpful and polite

Joining you was very quick and easy

Extremely helpful, very efficient

Good help and advice.

Brilliant service. Very knowledgeable and polite workforce. Great price for insurance, have never had any trouble getting the insurance for my items, plus when I have had to ring up because there was something wrong it was a breeze doing the claim. So easy to use and you know you are getting a good deal

Great service