Very punchual & professionalble

Always helpful

It's the 2nd year of being with them. It is easy to do and good correspondence

Staff is always helpful and polite when asking for help or taking out a new policy.

Took out a 2 year policy for mobility scooter. Process was quick and efficient as I knew before what I was going to choose. Agent was polite, explained policy and completed efficiently.

Prompt and professional

I have used Mark Bates for scooter insurance for 8 years and now I insure my house and contents as the quote was very competitive.

Not had a claim but needed advice re employee absence and was very happy with the service and advice given. I've never had to wait in a queue on the phone.

Easy to understand

Good to do business with.

I've renewed my Mobility Scooter insurance with Mark Bates Ltd for the eighth year. Very easy to renew and excellent service over this extended period.

Buying the policy was simple and the staff were professional and friendly. Not at all pushy like other companies I dealt with.

All good , efficient friendly service, happy to re-new again next year

Excellent very helpfull

No hassle just got my insurance sorted in a few minutes.

Friendly efficient service, good prices what more can I say

Courteous and quick to solve a problem ie mobility scooter repair ,thank you

Fantastic company and amazing customer service

Very polite and pleasant, made me feel at ease.

They are reliable