Staff helpful and gave advice where needed.

Easy to join your company and not overly expensive good contact with reminders

My second year with MB and my premium didn’t go up, what a refreshing change! Excellent cover at a reasonable price.

The first quote was presented well. Clearly understood.

Always professional polite and respectful

Very friendly and easy to deal with. Good prices as well.

Such a polite & helpful lady .

Everything was efficiently organised

I was given one month free insurance after which I was given the option to buy insurance which was very reasonably priced. I'll stick with Mark Bates. Thank you

The renewal process was hassle free.

Excellent customer service, easy to get hold of, competitive rates, recommended 👌

Up until now it is all going well. I am deaf, and need to know a number which I can text if I need National Breakdown. I'm sure you can help me with this.

Don't have to worry as all is taken care of each year and prices not increasing too much yearly!

I contacted the company to ask a question which was responded to fully and very quickly

Dealt with my claim promptly. Highly recommend

Very efficient caller, very friendly, very helpful

Good and helpful on telephone

Easy to sort.

Show room was airy plenty of space to move around. The wheelchairs were displayed. so easy access to try them out. The assisant answered our questions professionally. She was friendly and our purchase was seemless.

Not very up on technical things but getting the insurance for my "scooter was as straight forward as it comes, so very happy with the experience.