First experience with the company,so can’t comment as yet.
Pair it with our Mobility Scooter Insurance for accidents, theft and liability.
No large repair bills here. If your product stops working through no fault of your own.
The policy covers parts, call-out and labour to get you going again.
You won’t get left behind. If your product is less than three years old we’ll replace it with a new version if it is beyond repair
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
You can keep renewing cover for years, with policies for new and used equipment.
There's no excess to pay on a claim, whoever is at fault.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Independent reviews collected by Trustpilot.
First experience with the company,so can’t comment as yet.
Always helpful , and good advice
Quick and easy to take out my insurance, very helpful with my queries
prompt and efficient service
From initial insuring to making a claim they have been excellent will definitely recommend
Staff knew what they were talking about. They spoke clearly and were most helpful. A clear to understanding process.
yes every one was great from start to finnish
When the man came he took my scooter to his van and did it
You have helped every time I've needed it
Professional service and polite, knowledgable
The price is fair
Very helpful great experience
No hard work involved and have always been pleased with my polices
Very good and helpful
I have use Mark Bates for professional indemnity and public liability insurance for a few years now and I love how easy it is to arrange the cover. No fuss, straight forward language, cost effective.
Being kept up dated
Great company, efficient and on the ball.
The service is good
Buying policy online was easy. No claim yet.
Good service
Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.
If your equipment is under three years old and can't be repaired, it's replaced with a new equivalent.